FAQs & Troubleshooting

The button dissapears from the inventory when I leave the Castle.
This is by design. Hint: The plates in the Hub can be placed in any order.
My game is just a black screen. I can see HUD icons and hear sounds but nothing else.
Please go to Settings > Show Advanced > Graphics and toggle Snapshots.
The key has vanished from the Cinema room.
Pease go to Load Game, select your slot, and hit Export, then email us the ID and we’ll get back to you.
My save file is corrupt or I've hit a game breaking bug.
Please eport your save file and then email us with the ID, game name, and description of your issue.
I'm having a different issue.
Please check out the main support page where we have more FAQs, email us, or join our Discord.